Terms and Conditions

Terms and Conditions§1 Scope These general terms and conditions apply to all guest accommodation contracts concluded between the Hotel Altes Stahlwerk JoPi Hotel GmbH (hereinafter “hotel”) with third parties (guests/contractual partners) as well as to all other services and deliveries provided by the hotel. The services consist in particular of the provision of use of hotel rooms and other rooms for a fee, for example for events, conferences, banquets and other events, the sale of food and drinks (F&B), the organization of music events, dance events and other programs as well as all other related services Hotel supplies. The hotel is entitled to provide its services through third parties. 2. These General Terms and Conditions refer to all types of contracts such as: B. Hotel accommodation, package travel, allotment or event contracts concluded with the hotel. The General Terms and Conditions also apply to all future transactions with the contractual partner. 3. The contractual partner's general terms and conditions do not apply, even if the hotel does not expressly contradict them. Counter-confirmations from the contractual partner with reference to their general terms and conditions are hereby contradicted.§2 Conclusion of contract for reservations/resale1. An accommodation contract is concluded by accepting a reservation made by the guest, verbally or in writing. This agreement, in the form of a reservation of ordered rooms, is binding for both contractual partners. The reservation for rooms that have been ordered but not yet paid for is valid until 6 p.m. on the day of arrival. There is no entitlement to use the overnight accommodation service in a specific room. The hotel reserves the right to rent the reserved rooms to someone else after the reservation has expired. The guest receives a binding booking or reservation number from the hotel and, if expressly requested, also a written reservation confirmation. The hotel reserves the right to define industry-standard restrictions such as minimum stays, booking guarantees or deposits for certain dates. 2. The resale/rental and/or brokering of booked rooms is prohibited. In particular, it is not permitted to forward rooms and/or room contingents to third parties at prices higher than the actual room prices. The assignment or sale of the claim against the hotel is also not permitted. In these cases, the hotel is entitled to cancel the booking, especially if the guest provided untrue information to the third party about the type of booking or payment during the assignment/sale. Using the hotel room for any purpose other than accommodation is expressly prohibited. 3. If the contractual partner concludes a so-called contingent contract, the contractual partner is liable for all damage culpably caused by the end user. 4. If, in addition to providing room and board, the hotel's obligation to provide services consists of organizing a leisure program as a paid service, this constitutes a so-called package travel contract. 5. The contractual partner cannot assert any claims due to changes, deviations or reductions in individual services within the scope of a package travel contract that become necessary after the conclusion of the contract if they are only insignificant. 3. The hotel is not liable for damages suffered by the contractual partner when using a special service from a third party. In this respect, the contractual partner is referred to the enforcement of his claims against the respective organizer of the special service.§3 Use of rooms, handover of rooms, cancellation periods, smoking ban1. The rooms are made available exclusively for accommodation purposes. Pets can only be brought with the hotel's prior consent for a separate charge. A limited range of rooms is available for this purpose. 2. Reserved rooms are available to the guest from 4 p.m. on the day of arrival and until 11 a.m. on the day of departure. Upon request and depending on availability, a late check-out can be arranged with the hotel in advance. If the hotel agrees to a late check-out, the hotel is entitled to charge EUR 10.00 per hour or part thereof for the additional use of the room. For departures after 3 p.m., the full daily rate of the room will be charged. There is no contractual right to a late checkout. 3. Unless otherwise agreed, the hotel has the right to allocate booked rooms to someone else after 6:00 p.m. without the contractual partner being able to derive any rights or claims from this. A guaranteed reservation occurs when the guest confirms the accommodation service using a credit card number and the rooms ordered are not received before 6 p.m.

§4 Events1. In order to enable careful preparation by the hotel, the contractual partner must inform the hotel of the final number of participants no later than ten working days before the start of the event. If the contractual partner announces a higher number of participants than the agreed number, this higher number of participants will only become part of the contract if the hotel agrees to this in writing. If the hotel does not agree in writing, the contractual partner is not entitled to hold the event with a higher number of participants. If the hotel agrees, billing will be based on the new agreement (possibly with additional expenses). The contractual partner has no right to consent. Billing is based on the contractual agreements, regardless of whether the number of participants has been communicated. If fewer participants actually take part in the event, this is irrelevant for billing. 2. If the agreed start time of the event is postponed, the hotel is entitled to invoice the contractual partner for all additional costs incurred as a result. 3. Reserved rooms are only available to the contractual partner within the period agreed in writing. Any use beyond this requires the written consent of the hotel and is generally only granted for an additional fee.We reserve the right to make room changes to the extent that these are reasonable for the contractual partner, taking into account the interests of the hotel. 4. For events that extend beyond 1:00 a.m., unless expressly agreed otherwise in writing, the hotel may charge 80.00 euros per hour plus VAT. Invoice VAT. The contractual partner is liable to the hotel for additional services provided to the event participants or to third parties in connection with the event. 5. The contractual partner must obtain all official approvals at his own expense, unless otherwise expressly agreed in writing. The contractual partner is responsible for complying with all relevant (regulatory) legal requirements. Taxes to be paid to third parties for the event, such as GEMA fees, entertainment tax, etc. must be paid immediately by the contractual partner directly to the creditor. 6. The contractual partner is liable for the behavior of its employees, event participants and other auxiliary staff as well as for its own behavior. The hotel can require the contractual partner to provide appropriate security (e.g. insurance, deposits, guarantees). 7. In order to prevent damage, the attachment and placement of decorative materials or other items must be coordinated with the hotel in advance. Exhibitions and other items brought along must be removed after the end of the event. If the contractual partner does not comply with this regulation, the hotel has the right to remove it and store it for a fee. Any transport packaging, outer packaging and all other packaging materials brought in must be disposed of by the contractual partner at their own expense. Disposal can be carried out for a fee if the contractual partner leaves the packaging behind after the end of the event. All items brought in as part of the event, such as decorative materials, etc. must comply with all relevant regulatory requirements. 8. The hotel does not provide insurance cover for items brought into the hotel. The conclusion of the necessary insurance is solely the responsibility of the contractual partner. 9. Malfunctions or defects at the disposal of the hotelThe facilities provided will be removed as far as the hotel is able to do so. The contractual partner cannot derive any claims in this context. 10. If the contractual partner installs their own electrical systems, the consent of the hotel management is required before connection to the power grid. The resulting electricity consumption is calculated according to the applicable supply and labor prices as charged to the hotel by the utility company. The hotel is free to record and calculate a flat rate. Any malfunctions or defects in the hotel's technical systems resulting from the connection will be borne by the contractual partner. 11. The contractual partner is entitled, with the consent of the hotel, to use its own telephone, fax and data transmission facilities. The hotel may charge a connection fee for this. If suitable hotel facilities remain unused as a result, the hotel can charge compensation for loss of use. 12. If the hotel procures technical or other equipment from third parties for the contractual partner, the hotel acts in the name and for the account of the contractual partner; The latter is liable for the careful treatment and proper return of these facilities and releases the hotel from all third-party claims upon first written request.

§5 WITHDRAWAL OF THE CUSTOMER (CANCELING, CANCELLATION)1. The customer can only withdraw from the contract concluded with the hotel if a right of withdrawal was expressly agreed in the contract, there is another legal right of withdrawal or if the hotel expressly agrees to the cancellation of the contract in writing. The agreement on a right of withdrawal and any consent to cancel the contract must always be made in text form. 2. If a date for free withdrawal from the contract has been agreed between the hotel and the customer, the customer can withdraw from the contract until then without triggering any claims for payment or damages from the hotel. The customer's right of withdrawal expires if he does not exercise his right to withdraw from the hotel by the agreed date. 3. If a right of withdrawal has not been agreed or has already expired, there is no statutory right of withdrawal or termination and the hotel does not agree to the cancellation of the contract, the hotel retains the right to the agreed remuneration despite non-use of the service. The hotel must take into account the saved expenses. The expenses saved in each case can be lumped together. The customer is free to prove that the claim did not arise or did not arise to the required amount. The hotel is free to prove that a higher claim has arisen. 4. If the customer withdraws, the hotel is entitled to charge a rental price for rooms equal to the usual room rent and 70% of the lost food and beverage sales. 5. The food and beverage sales are calculated using the formula: Agreed consumption price x number of participants. If the order has not yet been agreed in detail, the cheapest current buffet and 2 drinks per guest will be used as the basis for calculation. §6 WITHDRAWAL OF THE HOTEL1. If it has been agreed that the customer can withdraw from the contract free of charge within a certain period of time, the hotel is entitled to withdraw from the contract during this period if the hotel has received inquiries from other customers about the contractually booked event rooms and the customer responds to e-mail. The hotel does not waive its right to withdraw from the hotel's email inquiry with a deadline of 3 working days.2. If an agreed or requested advance payment or security deposit is not made even after a reasonable grace period of 3 working days set by the hotel has expired, the hotel is also entitled to withdraw from the contract while maintaining the claim.3. Furthermore, the hotel is entitled to withdraw from the contract extraordinarily for objectively justified reasons, in particular if: - Force majeure or other circumstances for which the hotel is not responsible make fulfillment of the contract impossible; - Events or rooms were culpably booked using misleading or false information or concealing essential facts; The identity of the customer, the ability to pay or the purpose of the stay may be important; - the hotel has reasonable grounds to believe that the event may endanger the smooth running of business, the security or the public reputation of the hotel, without this being attributable to the hotel's control or organizational area; - the purpose or reason for the event is illegal or there is a violation. 4. The hotel's justified withdrawal does not justify the customer's claim to compensation.§7 Means of payment/provision of the service1. The applicable prices are gross total prices and include all statutory taxes, fees (except parking fees) and duties. In the event of changes to tax, fee and duty rates as well as the effective levying of new taxes, fees and duties previously unknown to the parties, the hotel reserves the right to adjust the prices accordingly. 2. Valid means of payment are cash in euros, EC card, Master Card, Visa Card and American Express in euros. It is not possible to provide services on an invoice to be paid later. 3. The prices of the respective services are determined according to the hotel's price list valid at the time the service is provided. 4. Increases in sales tax are at the expense of the contractual partner. If the period between conclusion of the contract and the first contractual service exceeds 120 days, the hotel has the right to increase prices up to a maximum of 15%. Subsequent changes to the services may lead to changes in the prices. When concluding the contract, the hotel is entitled to demand an advance payment or security deposit from the contractual partner of up to 100% of the contractual partner's total payment obligation. The amount of the advance payment and the payment dates can be recorded in the contract.

5. Invoices must generally be paid directly in cash or by credit card. Vouchers from tour operators are only accepted if there is a credit agreement with the company in question or if appropriate advance payments have been made. A refund for services not used is excluded. 6. Hotel invoices without a due date are payable without deductions within ten days of receipt of the invoice. The hotel can demand immediate payment of outstanding claims from the customer at any time. If the customer defaults on payment, the statutory regulations apply. The hotel reserves the right to prove greater damage. In the event of late payment, the hotel is entitled to charge the applicable statutory default interest.7. The creation of an overall invoice does not release you from paying the individual invoices on time. A delay in payment of even one individual invoice entitles the hotel to withhold all further and future services and to make the fulfillment of the services dependent on a security deposit of up to 100% of the outstanding payment.8. A reminder fee of 5.00 euros is due for each reminder. All other collection costs incurred are borne by the contractual partner. 9. The contractual partner can only set off a claim from the hotel if his claim is undisputed or legally established. This applies analogously to the exercise of a right of retention due to the contractual partner's own claims. Claims and other rights may only be assigned with the hotel’s written consent. If the contractual partner uses a credit card to pay for hotel services with an obligation to pay in advance (e.g. general orders with advance payment, guaranteed bookings or vouchers) without physically presenting it (e.g. via telephone, Internet, etc.), the contractual partner is not entitled to do so in relation to the hotel. to revoke this charge to your credit card company.§8 VouchersThe voucher can only be redeemed for hotel services in the hotel. If there is any remaining balance when making payments with the voucher, it will remain in effect. The validity period of the voucher is 3 years from the date of issue. Vouchers cannot be returned, are not resellable or transferable and are not redeemable for cash. The vouchers cannot be used for online payments. The person ordering the voucher is responsible for providing the correct data (in particular e-mail address) to which the voucher and invoice should be sent. Cancellation policy: Declarations regarding vouchers can be revoked within 14 days without giving reasons in any form (letter, fax, email) or, if the voucher is handed over before the deadline, by returning the voucher. The period begins after receipt of this instruction in text form, but not before the recipient receives the voucher. To meet the cancellation deadline, it is sufficient to send the cancellation or the voucher on time. The revocation must be addressed to the Hotel Altes Stahlwerk JoPi Hotel GmbH Rendsburger Str. 81 24537 Neumünster (§9 Food and drinks brought with youConsuming food and drinks that you have brought with you is prohibited in public areas. Meals can only be eaten in the designated public areas (restaurant, bar, lounge). It is not possible to take the offered breakfast items with you. The preparation of food in the rooms is prohibited.§10 Group bookingsFor bookings of eleven rooms or more, only guaranteed reservations can be made with appropriate advance payment. In addition, the hotel’s separate contractual terms and conditions apply here.

§11 Liability of the hotelThe hotel is liable for damages resulting from injury to life, body or health for which it is responsible. Furthermore, the hotel is liable for other damages that are based on an intentional or grossly negligent breach of duty by the hotel as well as for damages that are based on an intentional or negligent breach of typical contractual obligations. A breach of duty by the hotel is equivalent to that of its legal representatives, employees or vicarious agents. Further claims for damages are excluded unless otherwise regulated in these General Terms and Conditions.If disruptions or deficiencies occur in the hotel's services, the hotel will endeavor to remedy the situation upon knowledge or immediate complaint from the guests. The guest is obliged to do what is reasonable to remedy the disruption and keep any possible damage to a minimum. Furthermore, the guest is obliged to inform the hotel in a timely manner of the possibility of exceptionally high damage occurring. The hotel is liable for items brought in in accordance with legal regulations. The claim expires if the guest does not report the loss, destruction or damage to the item brought in immediately after becoming aware of it. The statutory provisions apply to unlimited liability. If the guest is provided with a parking space in the hotel car park, even for a fee, this does not result in a storage contract being concluded. The hotel has no obligation to monitor. The hotel is liable for all damages within the scope of the regulations mentioned in paragraph 1. The guest is obliged to report any damage immediately, and any obvious damage, at least before leaving the parking facility. The hotel is not liable for damages for which other tenants or other third parties are solely responsible.§ 12 Place of performance and payment, place of jurisdiction, additional agreements, partial invalidity,1. The place of fulfillment and payment for both parties is the hotel's headquarters. 2. German law applies. The application of the UN Convention on Contracts for the International Sale of Goods and the conflict of laws is excluded. 3. With the exception of private end consumers, the hotel's place of business is agreed to be the exclusive place of jurisdiction for all claims arising from or based on the respective contract. 4. Subsidiary agreements, changes or additions to these general terms and conditions must be made in writing. Unilateral changes and additions by the contractual partner are ineffective. 5. Should individual provisions of these general terms and conditions be or become ineffective or void, this will not affect the effectiveness of the remaining provisions. The contractual partners undertake to replace the invalid provision with one that is effective and comes as close as possible to the meaning of the invalid provision. In addition, the statutory provisions apply.

Setting conditions for hotel parking spaces (AGBP) 1 RENTAL AGREEMENT 1.1 As part of the hotel accommodation contract, the hotel provides an unguarded parking space for a fee, if available and not otherwise occupied. However, there is no right to a parking space. 1.2 Upon acceptance of the parking ticket and/or upon entering the parking garage or the hotel parking lot (hereinafter: “parking area”), a rental agreement is concluded between the hotel and the tenant for the parking period desired by the tenant within the opening times in accordance with these parking conditions for a parking space conditions. 1.3 For all types of parks, neither security nor security are part of this contract. The hotel does not assume any care or special duty of care for the items brought in by the tenant. The user should not leave any valuables in the vehicle. 1.4 The hotel expressly points out that video surveillance of the entire hotel and outdoor area may be carried out for security purposes.2 TERMS OF USE2.1 The tenant is obliged to exercise the care required in traffic. In particular, the special traffic rules and safety regulations posted in the parking area must be observed. Instructions from the hotel staff that serve safety or house rules must always be followed immediately. Otherwise, the provisions of the StVO apply accordingly. Please pay attention to special signage. The conditions of the STVO apply. Maximum speed is 10 KMH. 2.2 Vehicles may only be parked within the marked parking spaces, with the exception of spaces reserved by signs for permanent users or other tenants. The hotel is entitled to take appropriate measures to remove or have incorrectly parked vehicles moved at the renter's expense. The hotel can charge a flat rate for this; In this case, the tenant can prove that the costs were not incurred or that they were significantly lower than the flat rate. 2.3 The hotel is also entitled to remove the tenant's vehicle from the parking area or have it removed in the event of imminent danger. 2.4 Every renter is recommended to always lock their vehicle carefully after leaving and not to leave any valuables behind. 2.5 The opening times can be found on the relevant notices.3 SAFETY AND ORDER RULES3.1 The StVO applies in the parking area; driving is only permitted at walking pace. 3.2 The following are not permitted in the parking area: − smoking and the use of fire, − storing operating materials, containers and flammable objects, − running engines unnecessarily, − parking vehicles with leaking tanks or carburetors, − refueling, repairing, washing and cleaning the interior of vehicles, − draining coolant, operating fluids or oils, − distributing advertising material.3.3 Staying in the parking area is only permitted for the purpose of parking, loading and unloading and picking up vehicles.3.4 The tenant must immediately remove any contamination caused by him. If necessary, the hotel can have these removed at the tenant's expense.

4 FEE / PARKING DURATION4.1 The amount of the parking fee to be paid and the permitted parking duration can be found in the posted, valid price list. 4.2 The maximum parking duration is the duration of the hotel stay. For longer parking periods, a special written agreement must be made in individual cases. 4.3 After the maximum parking period has expired, the hotel is entitled to have the vehicle removed from the parking area and stored at the renter's expense, provided that the renter and/or vehicle owner has previously notified the renter and/or vehicle owner in writing with a notice period of at least two days on the vehicle and has had no result or the value of the vehicle obviously exceeds the rent due. The hotel is entitled to a corresponding fee until the vehicle is removed. The car owner is subject to a fee. 4.4 If the parking ticket is lost, a fee equal to at least one daily rate or the same as the hotel stay will be due, unless the tenant can provide evidence of a shorter parking period or the hotel a longer one. 4.5 The hotel may check the authorization to pick up and use the vehicle. Proof is provided, among other things, by presenting the parking ticket; the tenant can provide other proof. 4.6 If the tenant uses more than one parking space with his vehicle, the hotel is entitled to charge the full parking fee for the number of parking spaces actually used. 5 LIABILITY OF THE HOTEL5.1 The hotel is only liable for damage that can be proven to have been caused intentionally or by gross negligence by it or its vicarious agents. 5.2 The renter is obliged to report any damage to his vehicle to the hotel immediately. The hotel will make every effort to provide assistance to the tenant. 5.3 The hotel nevertheless excludes any liability for damage caused by other tenants or other third parties. This applies in particular to damage, destruction or theft of the vehicle or movable, attached and installed objects on and from the vehicle. 5.4 If the renter is a hotel guest and the hotel takes over the parking or collection of the vehicle at the request of the renter, this does not constitute a storage contract or an obligation to monitor, as this is simply a favor from the hotel to the guest. Damage caused to other vehicles or property must be covered by the renter's/vehicle owner's motor vehicle liability insurance. The hotel and the driver commissioned by the hotel are also not liable for any damage caused directly to the renter's vehicle or for any financial disadvantages in connection with the adjustmentthe damage to the other vehicles or items via the motor vehicle liability insurance of the renter/vehicle owner. (Deductibles, premium increases, etc.), unless the driver commissioned by the hotel caused the damage intentionally or through gross negligence.) 6 LIABILITY OF THE RENTER6.1 The tenant is liable for damage culpably caused to the hotel by himself or his vicarious agents, his agents or his accompanying persons. He is obliged to report such damage to the hotel without being asked before leaving the parking area. 6.2 The tenant is liable for the cleaning costs in the event of any contamination of the parking area caused by him in accordance with Section 3.2.7 RIGHT OF LIENS/RIGHT OF RETENTION/EXPLOITATION7.1 The hotel has a right of retention and a legal lien on the renter's parked vehicle due to its claims under the rental agreement. 7.2 The hotel is entitled to remove and/or dispose of vehicles or trailers without an official license plate if the renter/vehicle owner has previously been threatened with this and has not complied with the request to remove the vehicle within a reasonable period of time set by the hotel . Such a threat and request is not necessary if the renter/vehicle owner could not be identified even after reasonable measures were taken. The renter/vehicle owner is entitled to any proceeds from the sale less the costs incurred and the parking fee incurred up to the time the vehicle is removed. 7.3 Without prejudice to the rights under Sections 7.1 and 7.2, the tenant is liable to the hotel for all costs incurred. Altes Stahlwerk, Neumünster as of June 2018